We always ship live plants by USPS Priority Mail on Monday through Wednesday. Tracking and delivery confirmation are included in the shipping fee. Seed and merchandise orders under $5.00 do not include tracking or delivery confirmation. When plants are weighed, excess shipping fees of $5.00 or more will be refunded if incorrectly charged.
I only send to the continental United States. Do not order plants if you live in California, Hawaii, or Canada.
I do offer a money back guaranty on plants. This is very limited. I cannot control the care you take with your plants, nor can I control Mother Nature. I will issue a Paypal refund if I made a great error in my ad, sent you the wrong plant, or forgot a portion of your order. Availability of items purchased may change without notice. If an item is not available at the time of your order, we will contact you as to whether you would prefer a refund or substitution. Merchandise may be returned within 7 days for an equal value exchange. In the event that your plant or seed order does not thrive as it should, I will gladly replace your order for no charge. The cost to ship the replacement is the buyer's responsibility.
We try to package well. Make arrangements to ensure your plant orders are protected when they arrive, especially in the hot summer months. Please contact me if there are any other problems or concerns.