Do you require a minimum purchase to place an order?
We do not require a minimum purchase to place an order. Plant orders save on shipping when more than one item is purchased. Seed and merchandise orders receive free tracking and delivery confirmation when a combined order of $5.00 or more is placed.
How soon can I expect to receive my order?
Orders are processed 24 to 48 hours after your order is placed. Live plants typically take 2 to 5 days to arrive after processing. Seed packets typically take 5 to 7 days to arrive. Heavy merchandise typically takes 2 weeks to arrive.
Why does shipping seem so high for one plant?
Shipping for live plants has drastically increased. We send our plants USPS Priority Mail with a confirmation tracking number. We cannot negotiate prices with the post office. We can offer combined shipping discounts when more than one plant is packed together. It is difficult to calculate exact shipping until your plants are packed and weighed. When plants are weighed, excess shipping fees of $5.00 or more will be refunded if incorrectly charged.
Why does my plant look smaller than a Garden Center plant?
Most Garden Center plants are grown in greenhouses year round. They are planted in expensive growing mediums and can be given numerous growth hormone and pesticide treatments during their growing cycles. They are shipped to Garden Centers at the peak of their growth in full foliage and bloom. Our plants are freshly dug from natural Wisconsin soil during their natural growth period. They are not given any chemical treatments. They will reach their peak of full foliage and bloom when they are established in the new garden bed.
Why should I buy my plants on-line when I can drive to a Garden Center?
With the rising price of gas, it makes sense to sit back, relax, and buy all your plants on-line. Many Garden Centers have only a few selections that you may be looking for. Driving from Garden Center to Garden Center takes a toll on your car and your wallet, not to mention your precious time! Buying plants on-line can be done in the relaxation of your own home, and on your own schedule. Our on-line store is open 24 hours. You can even shop in your pajamas! The price for shipping might outweigh the price of other expenses if all your gardening needs can be found in one place.
Do you send plants or bulbs to California, Hawaii, or Canada?
Some growers will send plants to California, Hawaii, and Canada. I have not had a positive experience with this practice. Some Canadian provinces and counties in California and Hawaii have such strict restrictions that packages have been confiscated, sent back, or destroyed. I will no longer send plants or bulbs to California, Hawaii, or Canada.
Do you send seeds to California, Hawaii, and Canada?
I will send plant seeds to California, Hawaii, and Canada. It is up to you to research your province, state, or county laws as to invasive species that are not allowed in your area. You may still run the risk that your order will be confiscated.
Do you combine purchases to save on shipping fees?
We combine orders whenever possible to save on shipping fees. Shipping is based on approximate weight. Shipping discounts will be calculated at the time of purchase for multiple items. Seeds and some Iris may be sent First Class Mail. Plants always ship Priority Mail. Plants and merchandise may not arrive together, but will still receive discounted shipping if purchased together. When plants are weighed, excess shipping fees of $5.00 or more will be refunded if incorrectly charged.
Do you use chemical pesticides or fertilizers on your plants?
We never use chemical pesticides or fertilizers on our plants or in the garden. Many of these plants are grown for culinary use, or to attract various forms of wildlife. Birds, bees, and butterflies or their larvae could be harmed by the use of chemicals. My children and dogs also frequent the gardens, and I would not want to put their health at risk by spraying for pests or weeds. We use many organic methods to deter pests, keep weeds under control, and fertilize or ammend the soil.
Do you include planting instructions when sending seeds or plants?
We do not send written instuctions with our seeds or plants. This keeps our costs to a minimum and allows us to lower prices. Planting instructions may be found on our web site for most of the plants and seeds that we offer. Any additional gardening questions may be answered by e-mail. Visit http://www.gemsandstems.info